⭐ Reviews are getting even better—3 recent changes
We recently made reviews public on your group page! Today, we’re happy to share three more updates to the review experience—all are the result of your helpful feedback. ❤️
1. Organizers can respond directly to individual reviews
Whether it's to thank a member for their kind words or to follow up on a question or complaint, organizers can now reply directly to individual comments. Currently only available on Meetup Web.
2. Members must add a written comment for any 1-3 ⭐ reviews
Now, anyone leaving a less-than-stellar review will need to provide additional information about what contributed to their negative experience. Not only does this give organizers helpful information on how to improve their events, but it makes it easier to flag fake or misleading reviews.
3. Reviews are now always displayed out of 5 ⭐s
Previously, the Meetup interface displayed only one star along with a numerical average. Some organizers let us know that this made it difficult to understand the group's rating at a glance—and we agree! Now, the number of ⭐s accurately reflects the average rating.